Shipping Policy for Capital Coins

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Thank you for choosing Capital Coins for your purchase of gold coins. We are committed to providing you with a smooth and reliable shipping experience. Please take a moment to read our shipping policy outlined below.

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1. Shipping Locations

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We currently ship within the United Kingdom only. Unfortunately, we do not offer international shipping at this time.

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2. Processing Time

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• Orders are typically processed within 1-3 business days from the time of payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

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3. Shipping Methods

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We utilize trusted shipping carriers to ensure your order arrives safely and on time. Available shipping methods include:

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• Standard Delivery: Estimated delivery time is 3-5 business days.

• Express Delivery: Estimated delivery time is 1-2 business days.

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Shipping costs will be calculated at checkout based on the selected shipping method and order value.

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4. Shipping Costs

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Shipping costs are calculated during the checkout process and will vary based on your order's total weight and the chosen shipping method. Orders over £100 may qualify for free standard shipping; conditions apply.

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5. Order Tracking

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Once your order has shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor the status of your shipment.

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6. Delivery Issues

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While we strive for timely delivery, please allow for potential delays due to unforeseen circumstances (e.g., weather conditions, carrier delays). If your order does not arrive within the expected timeframe, please contact our customer support team for assistance.

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7. Secure Packaging

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All items are packed securely to ensure they arrive in perfect condition. We use protective packaging materials to safeguard your graded gold coins during transit.

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8. Changes to Shipping Information

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If you need to change your shipping address after placing your order, please contact us immediately. Changes can only be made if your order has not yet been processed for shipping.

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9. Customer Support

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If you have any questions or concerns regarding our shipping policy or your order, please reach out to us at admin@capitalcoins.co.uk. Our customer service team is dedicated to assisting you

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This shipping policy is effective as of 10th December 2025 and is subject to change at the discretion of Capital Coins. Please review our policy periodically to stay informed about any updates.

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Thank you for your order, and we appreciate your trust in Capital Coins!